Phone

01322 284 883

Email

info@hlccareagency.co.uk

Opening Hours

Mon - Fri: 9AM - 6PM

See how we're dealing with the coronavirus pandemic.

COVID-19

HLC Care is closely monitoring the situation and following the latest guidance from Public Health England and the NHS regarding Covid-19. We are in communication with the Care Quality Commission, the United Kingdom Home Care Association and local authorities to ensure we continue to receive adequate guidance.

How to get in touch

Our Office remains open and can continue to be contacted by our number and email. Click here to visit our contact us page.

HLC Care COVID-19 Statement

HLC Care take the health and safety of our clients and care staff very seriously and our priority is to ensure we can safely continue to deliver vital care to our clients during the coronavirus outbreak.

HLC Care is keeping fully abreast of developments relating to the continued spread of Coronavirus (COVID-19) across the UK and Ireland. We are routinely monitoring developments, reviewing our protocols, and preparing appropriate responses as the situation evolves. HLC Care is committed to ensuring all steps are taken to protect the health and wellbeing of all our colleagues and customers.

Just as we have done previously in preparation for and during virus outbreaks, HLC Care continues to work closely with Health Authorities, UKHCA/Scottish Care and Care Regulators in order to protect colleagues and customers and maintain service delivery. HLC Care is keeping their Business Continuity Plans under review in preparation for a possible escalation of the outbreak.

Advice for prevention

At the time of writing this notice, there have been a number of cases reported in the UK and this number is steadily rising. However, as with any other virus, the best way to prevent infection and spread is to avoid being exposed to it. You can help to prevent the spread of any respiratory outbreak by doing the following:

  • Wash your hands often with soap and water for at least 20 seconds.
  • Always wash your hands when you get home or into work
  • Use hand sanitiser gel if soap and water are not available
  • Cover your cough or sneeze with a tissue, then throw the tissue in the bin straight away, or sneeze into the bend of your elbow, then wash your hands.
  • Avoid close contact with persons who have respiratory illness symptoms.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces.
  • If you are unwell, stay at home and contact the 111 Coronavirus helpline (valid in all countries of the UK)
  • If you are asked to self-isolate please follow the NHS Advice
  • If a member of staff has a positive confirmed diagnosis of Coronavirus the local Bluebird Care office will prepare a list of all customers and staff the affected person has been in contact with for at least the preceding 14 days and report this to the 111 Coronavirus helpline.

Travel

For those who need to travel, please stay current with COVID-19 developments and travel advice found at the Gov.uk website. Exercise caution while traveling, practice the above prevention points.

Useful links for further up to date information

For the most up-to-date information you can visit The Department of Health and Social Care or see the below links for various official sources.

As epidemics/pandemics can change quickly and unpredictably, it will be important to stay updated on the latest Bluebird Care information regarding COVID-19. It is our intent to not overload you with information, but we will make regular updates as and when necessary.